Shipping policy
Shipping Policy
Thank you for visiting and shopping at The Happy Shoppe.
Shipment processing time
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
We offer $5.50 Flat Rate Shipping through USPS which includes a Tracking Number.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 48 hours.
Damages
The Happy Shoppe is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with USPS. Save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
The Happy Shoppe will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered please contact USPS as soon as possible!